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Coronavirus COVID-19 – Our Response And Policy

Coronavirus COVID-19 – Our Response And Policy

As the UK and Scottish Governments have announced unprecedented measures designed to restrict the movement of the UK population in order to combat the spread of COVID-19 and keep people safe, we totally understand that you will be anxious as to what this means for your legal work and in particular property transactions.

At the moment many law firms are operating either a very restricted service, with staff working from home where they do not have easy access to files, titles or normal office resources, or in some cases, firms will be closed entirely. As a firm, we do have in place remote working facilities to try and keep our clients as informed of developments as is possible. We are working to divert our telephone lines to deal with enquiries. However, you will understand that we cannot be entirely clear as to how our services will be affected during this period.

The Law Society of Scotland has issued guidance to say that property transactions should not complete at the moment and thus what is clear is that all such work will face disruption and delay. With many firms temporarily closing, we may be unable to obtain any updates on transactions. Restrictions have also impacted on mortgage companies and banks generally, as well as removal companies, builders and contractors.

We are doing our best to clarify what is being proposed for each and every transaction. Please bear with us whilst we try to obtain information and guidance. Due to the circumstances, please try to communicate by email where possible as this makes it easier for us to keep in touch. If you do not have an email address for your individual contact in the firm, please direct your queries to

We are all affected by this and we would ask you to be as patient and understanding as possible during a time that is difficult and trying for everyone. In the end though, the health and safety of one and all are paramount. We thank you for your cooperation.

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